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Sareb Responde

+34 900 115 500

Costa Brava, 12
28034 – Madrid

Would you like to call us? Sareb Responde

Sareb Responde is the customer helpline to which you can turn to submit your complaints, claims, or requests for information.

Customer service hours are Monday to Friday from 9:30 am to 5:30 pm on the Sareb Responde toll-free telephone number: 900 115 500. If you are calling from outside Spain, call +34 910 771 064. You can also contact us by email at  sarebresponde@sareb.es.

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    Basic privacy information.

    Data controller: Sociedad de Gestión de Activos Procedentes de la Reestructuración Bancaria, S.A. (Sareb).

    Purpose:

    • To process your request for information via our platform and, if applicable, any other enquiries related to it.

    • To send you satisfaction surveys.


    Authorisation: Consent granted individually for each use and legitimate interest in respect of satisfaction surveys.


    Recipients: Suppliers and organisations that require them in order to provide the service and to which this service corresponds by legal obligation.


    Rights: To access, delete and correct information and object to its processing, along with any other rights afforded by the regulations.

    You can find additional and more detailed information on data protection by clicking here.